Helmgast AB is running on an internal platform called Lore. We strongly believe in digital tools to enhance the publishing and consumption of role-playing games. The platform is under constant development and some features may be under beta-testing, please bear with us if there are any issues.

Sign-in and accounts

A number of features on this page requires you to sign-in, that is, to prove that you own the account. We are using the trusted provider Auth0 for this. They have a much larger team to deal with security than we can ever do. As part of this system, we offer three ways for you to prove you own an account: by identifying yourself through one click using Facebook or Google ID, or by providing a one-time passcode sent to your email. We have removed the support for custom passwords, because we believe passwords often reduce security and they create a hassle for both users and site owners.

We want you to be able to use multiple methods to sign-in (because who remember which button the clicked the last time?). That means we will try to link your Google, FB and email together automatically, if you provide them to us. But if they are tied to different email addresses, we may not be able to do it automatically. We therefore offer you the option to manually merge multiple email-addresses.

Data collection

This policy will explain how Helmgast uses the personal data we collect from you when you use our platform. Our goal is to collect the smallest amount of personal data to deliver our functionality. We also have a goal to keep this policy as simple to understand as possible.

What data do we collect?

If you sign-up on our platform, we collect the following data:

Your email address Your name

If you order things from our webshop or our Kickstarters, we will also gather data on those orders.

How will we use your data?

Email: We use this to authenticate you and to contact you.

Name: We use this to display your name to yourself.

Organizations that may process your data:

  • Google
  • Facebook (only if you use Facebook sign-in)
  • Sentry (an error reporting service)

How do we store your data?

We store your data in a locked database on a server.

Helmgast will keep your data for the duration of your account being present, so that we can continue to deliver you services such as PDF downloading. Once you have requested to delete your account, we will delete your data within 90 days.

What are your data protection rights?

Every user is entitled to the following:

The right to access – You have the right to request Helmgast for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Helmgast correct any information you believe is inaccurate. You also have the right to request Helmgast to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Helmgast erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Helmgast restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Helmgast’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Helmgast transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected].

Cookies

Cookies are small pieces of information that our server asks your browser to save between page loads to remember you for next time. We are saving these types of cookies:

  • A session cookie used to remember you in case you have signed in, so that you don’t have to sign in every time. This is an encrypted cookie to reduce risk that anyone else can hijack your session.
  • A cookie from Google Analytics so that we can analyse visitor numbers and types on our website. This helps us improve the site. The cookie includes an anonymous ID not tied to your user account.

For further information, visit allaboutcookies.org.

How to contact us

If you have any questions about Helmgast’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Helmgast has not addressed your concern in a satisfactory manner, you may contact the Swedish Authority for Privacy Protection: https://www.imy.se/om-oss/kontakta-oss/.